UA Delivery and Interlibary Loan are two great ways to retreive that important, but inconveniently located item. Our system for making UA Delivery and Interlibrary Loan requests is called ILLiad. If you have never used ILLiad before, remember to set up your profile by clickiing on "First Time Users."
The UA Delivery service, (sometimes called "Document Delivery") allows you to obtain materials that are owned by the libraries. For example: you look up a journal in Minerva. You see we only have print access to the volume containing your article. Don't worry-- you do not have to make a trip to Dewey, Science or the University Library to photocopy this article! Simply log in to ILLiad, and click "Article" under "Submit a New Request." The first question will be: "Are you requesting an item owned by the University Libraries?" Select "yes" and enter the required information. Also, if your home library is the Dewey Library, you may also use UA Delivery to requests books from the uptown campus libraries, including from Storage. They will be held for you at Dewey. Usually it takes about 3 days for the book to arrive at your desginated library. You may submit up to 3 UA Delivery requests in one day.
You would place an Interlibrary Loan request when our libraries here at UA do not own the item, or it is not available. Again, log in to ILLiad, select the format of the item (Article, Book, etc.), then when the system asks you if we own the item, click "no." You do not have to tell us where to find the item, we locate other libraries in our networks, and request the material on your behalf! Depending on the item, it will be emailed to you or placed on hold at your designated pick-up library. It's best to plan ahead: many items are available from ILL within a couple of days, but it can take up to two or three weeks for some hard-to-locate items.
We are always glad to help with this process, so do not hesitate to write or call. For UA Delivery, contact the Dewey Library Reference Desk at 442-3691, for ILL, call the Interlibrary Loan office, at 442-3613.