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ITS Assistants are Here to Help

Everyone knows that the Reference Desk is the place to go for research help and assistance, but where does one turn for answers to those burning tech questions? Enter the ITS Student Assistant!

An ITS Student Assistant, provided by the Consultants who work for Information Technology Services () and are not library staff, can be found in the Information Commons area of the Dewey Library. They are here to help patrons with any and all technology-related questions and issues.

While classes are in session, their hours are:
Monday-Thursday 2pm-8pm
Friday 2pm-5pm
Sunday 2pm-6pm

For tech help when the ITS Student Assistant is not available, you can ask the Reference Desk for assistance with basic computer troubles such as printing or formatting a document in Microsoft Word. If the problem requires greater expertise, we will call the ITS HelpDesk office hours, at 442-3700 x2 or submit a request to the ITS Service Desk.

The library strives to make sure you are able to get the help you need with university resources, be it our technology, our databases, our books -- just ask!

Blog post created by Matthew Laudicina