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Getting the documents you need through Interlibrary Loan and Document Delivery

Two great services offered by the University Libraries to all university students, faculty, and staff are Interlibrary Loan and UA Delivery. On the surface, both services sound very similar to one another; each provides delivery services for books, articles, and audio/visual materials. However, the key difference between the two services is that UA Delivery is used for the delivery of materials owned by the University Libraries, and Interlibrary Loan delivers materials that are not owned by University Libraries. Not sure if University Libraries own an item? Check the Minerva Library Catalog to find out.

Before you submit any request to either Interlibrary Loan or UA Delivery, be sure to check the Minerva Library Catalog. If the item you are interested in borrowing is found in Minerva, then you know you need to use the UA Delivery Service. If the item cannot be found in Minerva, then you will need to use the Interlibrary Loan Service.

Since both services use the same ILLiad system to process requests, you will first need to create an ILLiad account before you can use either service. From the University Libraries homepage, click on Interlibrary Loan / UA Delivery. Then click on the Connect to ILLiad link. If you have already created an ILLiad account, you can login from this page. If you have yet to create an ILLiad account, you will need to create one by clicking on the link for First Time Users.

When requesting a book through the UA Delivery Service, the book will be sent to the pick-up location you select when you create your ILLiad account; the University Library, Science Library, or Dewey Library. You should also be aware that unless you are a faculty member, books requested through the UA Delivery Service are only delivered from the Uptown Campus to the Downtown Campus or vice versa. In other words, if your pickup location is the Dewey Library, you can request a book from the University Library or the Science Library, but not a book that is already located in the Dewey Library.

Journal articles from any library can be scanned and emailed to you through UA Delivery, provided the Libraries only have the article in print format. To make sure an article is not available online, once again, check Minerva to see if we subscribe to the journal. Any online access to the journal will be indexed in Minerva.

Any journal article requested through either UA Delivery or Interlibrary Loan will be delivered electronically to your ILLiad account. While there is not a limit to the number of Interlibrary Loan requests you can make, UA Delivery requests are limited to three per day.

If you have questions about ILL, you can contact the Interlibrary Loan office at 518-442-3613 or email them at libill@albany.edu. For questions about Document Delivery, contact the Dewey Library at 442-3691, or email us at dewref@albany.edu.

Blog post created by Matthew Laudiciina