Library 2.0: An Academic's Perspective

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Students on Library Committees

I'm still thinking about committees and about how we can involve students in library operations. Now that I've got students functioning as Wal-Mart greeters and roving helpers, how about putting them on some of our committees?

Now, a part of me wouldn't want to inflict certain committee meetings on anyone who doesn't have the professional obligtation to attend. But I go back to what I said a while ago, that assessment activities in my library are sporadic, after-the-fact activities and not routinely used as guidelines for change. If you recognize your institution in this characterization, please read on.

Committees often function as agents for planning and change. Meetings are routine. We need feedback from users, as early in the process of change as possible. Ergo, students on committees.

Which committees? Suit yourself. I would think that committees working to improve the Web site and catalog would be a natural fit. Committees bringing up new services, or planning significant changes in a service, are another good option. As I think about this, I can imagine student feedback being useful in areas that I didn't innitially consider, such as staff development or user education.

How would we get students to attend our meetings? Let's pay them. Many academic libraries have student workers. Well, here's another job they can apply for. The librarians can conduct interviews and select promising candidates. A library might end out with a couple of students making the rounds of meetings, acting as sounding boards as committees do their work. The students wouldn't necessarily have to attend every meeting, but could be available on an as-needed basis if this works better for all involved. This could be a great learning experience on both sides of the fence.

Please don't ask me to address the issue of scheduling!

This idea is not dissimilar to having student representatives on campus governance councils. We have this at the University at Albany. One of our Senate councils advises the libraries and the campus technology group, and includes an undergraduate and graduate student representative. This council, though, is once-removed from the practical toil of library operations. I can see an even greater benefit to having student representatives on library committees.

A Student (or Student/Faculty) Advisory Board is another option. Every campus has go-getter students who want to fill their resumés with meaningful activities. There might be libraries out there that have these types of groups, and I just don't know about them. I'd be interested in hearing about these experiences.

Comments

Right now in my faculty we are debating whether there should be master's student on the Master's admissions committee.

To be honest, I don't know which side of the debate I am on.

 

How about using Internet tools to involve students in our decision making? This way, we can hear from them without requiring them (or us!) to schedule more meeting time. We're exploring this and plan to start, in December, with some quick surveys regarding changes we're planning to make. We're going to send a survey to the student employees in the library, using SurveyMonkey. We figure these students will be much more likely to respond, since they could fill out the survey while at work. Supervisors will be asked to remind their employees about the survey. We will also put most of the surveys out on our Web site for others to fill out, but by involving our student staff, we can ensure that we'll get some responses, and thoughtful ones at that!

We might be able to combine this type of planning with a blog or a wiki, so that we could get formative feedback along the way. Our first step for one of our projects will be a staff wiki to collaboratively write our planning document, and then that might be opened up to the student employees as well. This is all assuming that my colleagues like this idea--I just dreamed it up over Thanksgiving break, so this second step is a brand new idea, totally untested!

 

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