Should Librarians Teach Search Engines?
I've spent the last ten years obsessing over search engines on the Web. I've taught endless numbers of classes about them, and have maintained a decade-old site (now on its own domain) that includes fairly extensive coverage of search engines and how to use them. I've published about this topic and have given conference talks. As I said, I've been obsessed.
It seems like self-heresy to suggest that maybe librarians shouldn't maintain Web pages about search engines or teach classes devoted to these tools. But I'm in a heretical mood today, so here goes.
I know there's a good argument to be made that academic librarians (along with their counterparts in other types of libraries) are extremely well equipped to train students to use search engines. Theoretically, I'll go along with this. Based on the research I did for an article in press for Research Strategies about Web search training, and my general observations over the years, I'm just not convinced that librarians are doing that great of a job.
Bottom line: we need to teach about search engines in order to explain what they are and how they differ from the indexes, databases and e-journals that our libraries subscribe to. This is important information to incorporate into our instruction about the research process. But beyond this, we should leave the topic alone. Let students experience search engines on their own.
I don't think we're doing students any favors by going over the obvious engines and demonstrating a few of their features. And by "favors," I mean giving students knowledge that will help them not only now, but also will take them into the future. We don't even give students reasons to use individual search engines based on their needs. (This is the focus of my Research Strategies article.) This is a time of amazing innovation. From what I've seen - and of course there are exceptions - librarians aren't looking at this innovation. For example, take a look at this non-librarian-created list of The Top 100 Alternative Search Engines that recently made the rounds. If we want to give students information they can take away with them, we should be highlighting emerging tools and the phenomenon of emerging tools. We should be showing students how to track this phenomenon. This might actually be useful.
Consider the search engine lists that show up on academic library Web sites. Most of these tend to cover the obvious sites, and have nothing original to say about them - if they say anything at all. The pages are pretty much interchangeable. The lists are often outdated, sometimes badly so. In preparation for this posting, I did a random sample of academic library sites and found this to be the case. I won't go so far as to provide links to these pages - it's bad practice to point fingers - but I was very disappointed with what I found.
I'll bet that most of our students can handle this level of knowledge on their own. In fact, for many of them, their knowledge is probably more current. I have to ask: Has anyone done good usability studies about their search engine pages?
I could be wrong about this, but it seems that fewer libraries these days are maintaining lists of search engines on their sites. In my random exploration, I found a bunch of sites that don't have such lists. I, for one, would like to know the reason why. I'm all ears.
Let's concentrate on what we know best and what targets our scholarly investments: the research tools that our libraries provide.

Comments
I like your question.
Inspired by your line of thinking I'm wondering if librarians should be teaching specific search engines or if instead we could be teaching more abstractly about what gets the most relevent search results. Isn't results relevant to information needs and how to reach those results in the most efficient way possible the point?
Posted by: Lorre Smith | February 7, 2007 12:47 PM
I agree that if we are to conduct search engine training, a theoretical approach is the best. Getting results that are relevant to information needs is definitely the point. This is what I've called "query-based training." But I see no evidence that this practice is widespread. Interestingly, the pre-Web library literature endorses this approach. It seems to have died out since the Web came along.
Posted by: Laura Cohen | February 7, 2007 02:14 PM
Hi, this is Charles Knight, the non-librarian author of the Top 100 Alternative (alternatives to Google) Search Engines list. If you are
interested, I would love to keep in touch about these wonderful engines. The "Top 100" will now be a permanent fixture on Read/WriteWeb (www.readwriteweb.com), updated monthly.
Posted by: Charles Knight | February 8, 2007 12:02 PM
Charles I looked at your list. I just read in another blog that you can get free access to Wall Street Journal and other subscription content sites free with a thing called a Netpass from: http://news.congoo.com
that site was on your list and I thought this was a good tip! Thanks!
Posted by: William Ranther | February 8, 2007 02:24 PM
I've struggled with this issue from an information literacy perspective for a while in my classes, and have been mostly focusing on how to interpret the results you get, preceded by some more abstract search strategy discussion as Lorre suggests.
Inspired by this post - this past Tuesday I had my students go to the 100 top search engines list, choose one that they liked, and post a brief comment to the class blog about what they thought the benefits were. This generated a WAY more productive discussion than me standing there telling them what the good features were, and some of their responses were quite interesting. You can see them here if you're interested:
http://liblogs.albany.edu/infolitgreg/2007/02/100_top_alternative_search_eng.html
Posted by: Greg Bobish | February 16, 2007 09:38 AM
Nicely done, Greg. It looks like your students got a lot out of this assignment. I think it shows that students can often think for themselves when judging the usefulness of a search tool.
Posted by: Laura Cohen | February 16, 2007 11:14 AM