Library 2.0: An Academic's Perspective

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What Price Collegiality?

From my first days on the job as an academic librarian a dozen years ago, I've heard the word "collegial" expressed routinely, and in tones of high respect. If you're known as collegial, you've generally got it made. It's an important word in academia, especially for those on the tenure track. This is why the word often makes an appearance in term review and promotion meetings, when someone invariably praises a worthy candidate by invoking it, explicitly, by name.

What does it mean to be collegial in academic libraries? From what I've observed, the term has a number of components. A collegial librarian is helpful, willing to pitch in, and cooperative. Such a person is skilled at collaboration and is a reliable member of the team. If you're looking for a volunteer, a collegial librarian will step forward.

These are all wonderful traits. But from what I've seen, there is one component that overshadows all others: agreeableness. Collegiality has become nearly synonymous with this trait. A collegial person goes with the flow, supports prevailing sentiments, and doesn't make waves. Such a person may advocate for an idea, but doesn't push the point if others become too uncomfortable or resist. A collegial librarian preserves the comfort level of colleagues.

This is both deadly and dangerous for our profession.

Don't get me wrong. I appreciate a pleasant atmosphere at work as much as anyone else. I know we don't always achieve it - far from it - but the ideal of agreeableness is reinforced in our profession in so many ways. After all, we're a community-spirited profession. This is one of our strengths, and I appreciate it.

But there is a downside. I've seen the concept of collegiality used as a tool to fend off unsettling ideas. It is used to shelter those who are resistant to change, often by administrators who want to protect their staff - and sometimes themselves - from the discomfort of disruption. It represents the practice of librarianship based on personality, rather than talent, knowledge or skills.

Let's face it: there is no great change without either discomfort or disruption.

A subset of collegiality is the effort, in our library culture, to aim for an almost impossible level of consensus before making certain types of change. But sometimes, despite our best efforts, we can't get consensus on important issues. This is especially the case if our culture sends signals that a commitment to change is optional.

Simply put, we should not use the concept of collegiality to protect those who balk at leaving their comfort zones, no matter how high in the hierarchy, how tenured, how well-liked. We need to jettison the squeamishness of the collegial. I have no doubt that we can move our colleagues forward in positive ways. This is called leadership, and we have good role models out there to draw on for inspiration.

Maybe we need a different defintion of collegiality. If the essence of collegiality is the value of agreeableness, let's turn this definition on its head. Rather than preserving comfort levels, it would do the opposite. In its new definition, collegiality would cooperate with - and actively support - innovation and change. Collegiality would value our advocacy for shaping library services to satisfy users' rapidly changing expectations and needs. The most collegial among us would be the ones who looked to the good of the profession by shaking us up with their ideas.

I'm not so sure that the inherent conservatism of academic libraries is one of our biggest problems. I think it's our collegiality.

Comments

I guess I am not collegial then. It is just not my style! Nice post. Too many academic librarians are afraid to ruffle any feathers. What use is tenure if you can't shake things up?

 

Yikes! I hope that collegiality doesn't automatically equal agreeableness. However, you have a good point. There is a great deal of apprehension in the academic world about pushing the envelope. I work at an institution where librarians don't really have tenure (officially listed as administrators with faculty rank) - and I think this type of thing still happens. It might be even more problematic for those librarians who don't have the protection of tenure. I can see them being more afraid of taking a stand.

It seems to me that we often get bogged down in committees. We don't often allow individuals to make tranformative change without formal processes. Many of us are afraid to just try things (and some of us have so much to do that this becomes a low priority). The culture of academia is an interesting one - that often embraces tradition over innovation.

Thanks for another provocative post!!!!

 

This is an interesting commentary, Laura. In my work as an organizational consultant I have often observed how agreement and the need for harmonizing in a group can limit the creativity and understanding in a group. I wrote an article long ago revisiting the Abilene Paradox (a story about how a group of smart people can agree to do something none of them really thinks is in the best interests of the group). This article is available on my nascent PBWiki: http://kathryndeiss.pbwiki.com/
Research has shown that constructive dissent is critical to good decisions, creative problem solving, and the understanding of issues with which a group is dealing.
So, while we hope for civility and courtesy, warmth and support, we do not do well to hew to the homogeneity of easy agreement at all costs.

 

Bill, I quite agree. I've always believed that the role of an academic is to have strong ideas and to advocate for what she/he believes.

Jennifer, I think you're right, academia often "embraces tradition over innovation." I've seen academic institutions do wonderful things, but not enough institutions and not enough wonderful things! With the pressures of collegiality so strong on the individual level, this outcome, unfortunately, makes sense. You also make a very good point about the restrictive ways in which we use (misuse) committees.

Kathryn, your perspective is very helpful. Your last sentence says it all. I'm certainly not advocating for incivility, but rather a respectful dynamic that offers a real chance for change and doesn't coddle those who resist.

 

Are you a fly on the wall at MPOW? We were just discussing this!

 

Buzz...buzz...

Michelle, I'd be very interested in some details!

 

Jane was referring to a decision made about me due to my lack of (never before reported, recorded or otherwise officially noted) lack of collegiality. I was placed in an awkward situation and it has ended badly for me but I am not about to apologize for the behaviors deemed uncollegial by some. If defending my beliefs, my program, and my people in the face of reactionary leadership is uncollegial than I guess I have earned that title. The fact that I have had to defend my beliefs, my program, and my people speaks volumes and not necessarily about me.

 

Paksenn, I'm sorry to hear this.

 

Ugh.. collegiality... committees... "consensus"... Thank you Laura, this hits the nail on the head for me.

 

I'm a disagreeable misanthrope. I should be more successful.

 

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