Information Literacy in the Age of Social Scholarship
If you're reading this blog, it's because blogs are a routine part of your professional growth. You view blogs as a valuable bedrock of the professional conversation. You may consider them to be at least as important as peer-reviewed publications, maybe even more so according to some observers. I'm actually not sure this is a fair comparison, since blogs may discuss research in the works but are not used as the publishing medium of choice for the final results. Blogs are also used to discuss matters that never make it into the journal or monographic literature, or even into magazine columns - and therefore their great value. In any case, you're among the critical mass of individuals who read blogs as an important part of your professional engagement.
This brings me to information literacy. Let me say right up front that I'm not an instruction librarian. Over the years I've taught in a variety of contexts - a graduate course, guest lectures, drop-in sessions - but I haven't made a systematic study of information literacy as practiced by librarians. I'm no expert. But I'm aware of general practices. And lately I've been wondering about information literacy as it relates to social scholarship.
I've blogged about social scholarship often enough, for example in Social Scholarship on the Rise, which proposes fourteen characteristics of a social scholar; and The Metrics of Social Scholarship. So I won't repeat this material here except to say this: there is a variety of practices, platforms, venues and metrics that make up scholarly discourse in the networked social world. These options, I believe, will become dominant in the next decade. The question is, how should information literacy approach these issues now?
Remember those Web pages about evaluating Web sites? This has been a staple of instruction, and I've done my part. Eleven years ago, I put together a brief advisory page with a colleague who is head of our instruction program here. I look at this now and wax nostalgic about the early days of the Web. This page has 1996 written all over it. I'm especially struck by the statement that Web sites are rarely refereed or reviewed, as are scholarly journals and books. And then there's admonition to look for evidence of bias.
This sounds to me so quaint. As social scholarship evolves, bias is all the rage. We're entering an era of what I like to think of as "authoritative bias."
In this context, bias consists of a number of things, including blog postings, comments, forum conversations, ratings, rankings, annotations, bookmarks, tags, etc. In the networked social world, this is combined with the metrics of use. How all this activity becomes authoritative is summarized by what Michael Jensen calls Authority 3.0. It's a fascinating concept, and it's something that has the potential to change the face of scholarly publishing.
Out of context, you could say that blog postings, comments, annotations, discussions, ratings, and so on are representative of bias and therefore have no part to play in scholarly discourse. But this notion is being turned on its head as scholars make use of networked social tools to expand the scholarly process. This expansion makes scholarship more open, participatory, conversational and democratic. In other words, I wouldn't want to see an updated page about evaluating Web resources that presents social tools as monolithically biased phenomena that offer nothing more than personal opinion that has no place in the scholarly endeavor. In fact, Authority 3.0 has the potential to become an integral part of scholarship. I'd like to see this acknowledged in information literacy training.
We can no longer be content to train students to understand the difference between peer-revewed journals and popular magazines, to appreciate the value of books, newspapers and reference sources, and to understand how to evaluate garden variety Web sites.
We're on the cusp of profound changes in the scholarly process. The evolving nature of publishing, scholarly conversation and peer review is rich fodder for our students. This makes the work of forward-thinking instruction librarians challenging, but not impossible. These librarians can, among other things:
- Make students aware of the emergence of social scholarship.
- Teach students about Authority 3.0 - or whatever you want to call it. Alert them to the expanding world of scholarly communication.
- In conjuction with this, abandon of the notion that there is a clear distinction between traditional peer-reviewed authority and authority derived from social scholarship. To put this another way, introduce the notion that there are emerging metrics of authority that can be derived from social scholarship.
- Use social tools (blogs, wikis, forums, social bookmarking, etc.) as part of the research process in their courses.
- Assign readings from authoritative blogs in the research areas students are asked to explore.
- Practice social scholarship, and show these activities as examples of what's on the horizon.
- Incorporate this new material in tutorials on their library's Web site.
Authoritative bias is messy. It's not as clear-cut as peer review vs. popular publishing. Its metrics have yet to be figured out. But the neat little world of beware-of-bias is fast disappearing. Information literacy needs to acknowledge this, and train students to watch for the train coming around the bend.

Comments
I am sure you implied 'degree of trust' in the parameters of authoritative bias, but it isn't clear how the role of trust is morphing in today's online world.
Peer reviewed journals were one source of 'trust' in the past. You trusted the journal to convene relevant peers, you trusted the peers to review the article as respects the target field of study.
Today you buy a one-year certificate that you can 'trust' the company that says it owns a web site and domain, actually operates by that name. Without reference to whether you can respect what the organization or company does or publishes.
Or is 'trust' too ambiguous a term to be useful, in the context of discussing information literacy?
Trustingly yours,
Brad K.
Ponca City, OK
Posted by: Brad K. | October 31, 2007 11:51 PM
Brad, I'm not quite addressing the issue of trust, but rather of authority. Deficient articles can appear in solid journals, and trusted organizations don't always consistently earn that trust. Scholarly works can gain authority through the metrics of conversation and use that are emerging in social scholarship. There's a literature about this issue that makes for very interesting reading. I think the Jensen piece about Authority 3.0 gives a good foundation for some of these ideas.
Posted by: Laura Cohen | November 1, 2007 08:06 AM
Interesting. I can address some of this as an instruction librarian.
I started out teaching info lit during Web 1.0, using those very evaluation questions. Now I still ask students to look for authority, but I'm much more willing to accept web sources that I never would have back then, IF the student can provide me with a reasonable justification for the creator's reliability/expertise.
I suppose I've gone from telling them what has to be there for a source to be authoritative, to asking them to figure out for themselves why a source should be trusted and to effectively communicate that to me.
As far as bias, I tell students that if they say there is no bias on any of their websites, I will not believe them. Taking the author's point of view into account is part of the evaluation of the site, and being able to discern this point of view is essential in evaluating any source. I also like to point out that just because you agree with it, doesn't mean it's not biased.
It's not that we don't discuss the evaluation questions anymore, we do and they're a necessary starting point, but I emphasize that it's not as cut and dried as it seems, and that the final judgement of the information's value rests with them. Once they understand this, most students are quite good at it.
Posted by: GB | November 1, 2007 12:40 PM
GB, What you're describing is a much more sophisticated way of approaching the issue of authority and bias. Rather than a prescriptive kind of formula, you're asking students to be analytical. I like it!
Posted by: Laura Cohen | November 1, 2007 01:45 PM